6 guides
Calling & Compliance
Plain-English explainers on the rules that govern calling and texting homeowners. Educational only — not legal advice — with pointers to the primary sources.
All calling & compliance guides
- Compliance · 3 min readA2P 10DLC for Contractors: How to Register Business TextingWhat A2P 10DLC is, why unregistered contractor texts get blocked, how brand and campaign registration works, and how to avoid common rejection reasons.
- Compliance · 3 min readCall Recording Consent by State: What Contractors Need to KnowOne-party vs. all-party consent for recording calls, states commonly cited as all-party, interstate calls, and a simple disclosure for sales teams.
- Compliance · 3 min readDo Not Call Rules for Contractors: Registry, Scrubbing, and ExemptionsHow the National Do Not Call Registry applies to contractors — registry access, 31-day scrubbing, internal lists, exemptions, and state lists.
- Compliance · 3 min readTelemarketing Calling Hours: Federal and State Rules for ContractorsWhen contractors may call homeowners — the federal 8 a.m.–9 p.m. rule, stricter state windows, call-frequency caps, and time zone pitfalls.
- Compliance · 3 min readThe FTC Cooling-Off Rule for Contractors: In-Home Sales CancellationsHow the FTC Cooling-Off Rule applies to in-home home improvement sales — the three-day right to cancel, required forms, refunds, and state rules.